Booking & Cancellations

Effective 10/7/19


BOOKING

• Sessions can be reserved up to 30 days in advance @ https://eagerbeaverfitness.com or via app, Eager Beaver Fitness. 

• Booking window closes 30 minutes prior to scheduled start.

• Walk-ins are welcome, however not guaranteed.


CANCELLATION CONSIDERATIONS

• Another person wants an unused spot. While a waitlist is available, it becomes impractical for the early morning sessions.

• Minimums are evaluated when sessions are undersized to best meet staffing and business needs. 

• EBF staff members work diligently to provide quality programming, grounded in science, based on attendees, to include equipment staging.


CANCELLATIONS - UNLIMITED MEMBERS

• Late Cancels of a scheduled session (within 8 hours of start time) will be automatically charged $10 to the credit card on file. 

• When a card is not present or valid, accounts will be debited. Accounts lingering 14 days are subject to suspension. 


CANCELLATIONS - PACKAGE/BUCKET MEMBERS 

• Late Cancels of a scheduled session (within 8 hours of start time) will forfeit the session.

 

CANCELLATIONS - EBF GENERATED 

• Daily sessions with fewer than 3 scheduled participants may be removed, within 6 hours of scheduled start. 

• Unlimited Members who have not previously trained for the day will receive an account credit. Credit will be valued at the daily prepaid rate.

• Package/Bucket Members will not lose a session.









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